Membership Matters: CDHA Membership Marketing strategies
UXSTRAT Journey to a Customer Experience Map
UX STRAT 2013: Jill Hewitt, Journey to a Customer Experience Map
Think Fast, Think Big: Secrets of America's Largest Non-Profits"
Member Software Overview
AMMC 2011 - Acquisition 101
Nonprofit Email Campaigns: Anatomy 101
Understanding the value of your customers to deliver business growth - DMA
Westside
ATD Fall Newsletter.pdf
End User Research Project: What are they doing and why? IMA Conference, January 2005 Alisa Miller, PRI Debra May Hughes, Public Interactive Bruce Fohr,
Presented by: Jim Powell, QEP Executive Director.
