Design Thinking - content courtesy:
Boris Bikes Report Group N
Using Design Thinking to Understand Your Customer
Expert Business Speaker_Mike Wittenstein
Design is invisible UX Sofia 2015
Financial services customers and their emotions
Mapping the Mobile First Customer Journey
McLaughlin_Digital
How to use market research to help drive your business forward
UX and Agile: 10 Ways to Create Harmony - Chris Wagner
The-7-Key-Ingredients-of-a-Successful-CE-Program-in-Telecoms-Dec12-White-Paper-.pdf
SXSW 2016 panel picker: Human Experience: Bridging the gap between CX and UX