MENA delegates OCWC US State Dept March 2014 - presented by James Glapa-Grossklag
Bridging the gap: Encouraging engagement with library services & technologies.
Academic library assessment: Beyond the basics.
How do I know it’s credible? Implications for Library Engagement
Integrating Library Services into Individual Workflows
"The library has a website?” User-Centered Library Assessment
Change & Leadership Discussion Points
Drinking The Kool-Aid: Assessment for New Professionals, by New Professionals
2.Quality Assurance
Salem state careertivity-4-21-10-v3
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
What Your Tweets Tell Us About You: Identity, Ownership, and Privacy in Twitter