Loyalty in Social Media
"Use your unused potential. How most (insurance) companies do great stuff, but forget to reap the rewards." for Ohra
“How social technologies are changing business” for Accenture
"What do you want your consumers to tell about you?" for Vrijetijdshuis Brabant
"Personal branding: use your unused potential. Why networking isn’t about networking." for DHL
"You’re paying the fee for being unremarkable" for Social Media Congres 2011
"Casino Marketing in times of social media: from ads to acts" for Casinos Austria International Marketing Manager Conference
"Commit acts, not ads" for InSites Consulting
"Service management for conversations" for Fieldservice
"What do you want your consumers to tell about you?" for Stad Antwerpen
"Don’t trust your teachers. Don’t trust me. Listen to what your grandma told you." for Fontys
"Skills of a misspent youth. Or: a rather personal story about my generation" for BVH
