Chapter 8, Slide 1 Mary Ellen Guffey, Essentials of Business Communication, 7e ENG 412 Writing Negative Messages.
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OBER, CONTEMPORARY BUSINESS COMMUNICATION, 4/E. COPYRIGHT © HOUGHTON MIFFLIN COMPANY. ALL RIGHTS RESERVED. 9.1 Bad-news messages u Decide when to use a.
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Intercultural communication in negotiations. When is someone a good intercultural negotiator? 1. List 5 characteristics of a good negotiator. 2. Can you.
Genre and cultural purpose We recognize a genre when a text does something with language that we’re familiar with. Very often we are able state what kind.
“If we are to teach real peace in this world, and if we are to carry on a real war against war, we shall have to begin with the children.” Mahatma Ghandi.