D4 Pamela Greenhouse - The Patient Family Centered Care Methodology and Practice: DIsruptive Innovation
What is Journey Mapping?
World Cafe Event
Customer Development - Identifying and Testing Startup Hypotheses
Tractor New
TBR 2Q11 Corporate IT Buying Behavior & Customer Satisfaction Study
Student Project Presentation for SaveUp
Content Strategy for the Customer Journey: Personalization Done Right Confab Minneapolis 2013
Career portfolio shilpalewis_june2013_lastupdatedjune19th2013
Designing for Users: A Primer on Using UX Principles for Effective Design
UX Design: Connecting People to Information
Personalization, Customer Journey, Omnichannel: A How-to Approach with Kevin Nichols
