Sistematica Company Profile 2009 English
Beketov
HP Openview Service Desk 4.5
Session number: 1255 HP OpenView Service Desk Tips and Techniques Arthur van de Waal Hewlett-Packard Company.
Metricus Metricus Data Management Architecture Introduction.
10 Years of IT Service Management Cornelis A. Winkler Prins senior consultant & partner Service Management Partners, Inc.
