2004 Hotqua - Activities. Hotqua Aktivitäten 2004 2 Quality Management for Health Workshop: Quality Manager ISO 9001:2000 Quality Auditor.
2009 Hotqua Activities January-June. Hotqua Aktivitäten 2009 2 Guests complaints & Phone selling, In house course Contentment degree of.
2005 Hotqua - Activities. Hotqua Aktivitäten 2005 2 Sales workshop Professional sales in the front office, contentment degree : 92%, InterCityHotel.
2007 Hotqua - Activities. Hotqua Aktivitäten 2007 2 Online - courses Quality Management ISO 9001 Online - courses Quality Representative.
