front office basic
Chapter 6: The Front Office. Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458.
Chapter 5 Accounting. Hotel Operations Management, 2nd ed.©2007 Pearson Education Hayes/NinemeierPearson Prentice Hall Upper Saddle River, NJ 07458 Development.
Chapter 15 Managing in the Global Hotel Industry.
Chapter 10: Sales & Marketing. Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458.
Chapter 11 Facility Engineering & Maintenance. Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle.
Chapter 6 Revenue Management. Hotel Operations Management, 2nd ed.©2007 Pearson Education Hayes/NinemeierPearson Prentice Hall Upper Saddle River, NJ.
Chapter 8 The Front Office. Hotel Operations Management, 2nd ed.©2007 Pearson Education Hayes/NinemeierPearson Prentice Hall Upper Saddle River, NJ 07458.
Chapter 14 Purchasing a Hotel. Hotel Operations Management, 2nd ed.©2007 Pearson Education Hayes/NinemeierPearson Prentice Hall Upper Saddle River, NJ.
Chapter 13: Purchasing a Hotel. Hotel Operations Management, 1/e©2004 Pearson Education Hayes/Ninemeier Pearson Prentice Hall Upper Saddle River, NJ 07458.
Chapter 12 Franchise Agreements and Management Contracts.
Chapter 1 The Hotel Industry Overview and Professional Career Opportunities.