Level 1 Introductory Certificate in Hospitality Customer Service 7011-11 City & Guilds.
GUEST ROOM TECHNOLOGY CONVERGENCE
City & Guilds Hospitality & Catering 2009-10. Welcome Overview of the following qualifications: Level 3 Hospitality Supervision & Leadership 7250 Level.
Customer Service and Hospitality
“Considerations When Choosing Your First or Next Reservations Software”