LiveWorld Webinar: Begin at the End, Social Media Content Planning for Insights
Word of Mouth (WOM)
Ericsson ConsumerLab: Smartphone Usage Experience Report
Efma Article
The uc cafeteria proposal
Evaluation part 4 what you have learnt from your audience feedback.
Highland Park Talent Finder Presentation
Thought Leadership through Social Media for brands
Content workshop deck
What are customer value, satisfaction & loyalty, and how can companies deliver them
Dental Success Report
The Future of the Internet 1 - Social & Search = Content Marketing (Feb 2013)
