Customer Service
Designing the Intangible: an Introduction to Service Design
The Operator's Perspective: How to Protect Your Restaurant's Brand Online
Desk.com's Principles of Customer WOW
Delivering an excellent customer service experience via one on-one interactions
How the Golden Rule should be part of your Employee Handbook
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Training Department. Understand the importance of Customer Service Handle different types of customers Practice complaint handling Discover techniques.
3G Smartphones Impact
