Pr 2.0
Communicating Effectively Across Cultures - Crossroads-Global.com
Don't Just SAY You're Sorry To Prove It
Customer service with LLA
6 Tips for Dealing with Difficult or Irate Customers During Collection Calls
corporate trainer certification | motivational speaker
1 Yipsir . 2 Session schedule ActivityThemeTime 1Warm-up games (led by tutor)20 min 2Mini Lecture20 min 3 Self-assessment on own orientation.