04 New Service Design
Design 4
Google is in the Process of Taking Over the World
New Service Development & Process Design
Approaches to Multi-Homing for IPv6 An Architectural View of IPv6 MultiHoming proposals Geoff Huston 2004.
Architectural Approaches to Multi-Homing for IPv6 A Walk-Through of draft-huston-multi6-architectures-00 Geoff Huston June 2004.
Identity and Locators in IPv6 IAB Meeting IETF 60 August 2004.
Access 2005, Edmonton The library and the network: flattening the library and turning it inside out Lorcan Dempsey Access 2005 Edmonton 19 October 2005.
Knowledge Exchange – scholarly and scientific information openly available on the internet –
Service Strategy, New Service Development, and Technology in Services MD254 Service Operations Professor Joy Field.
Services: Design and Quality Chapter 5. Distinctive Characteristics of Services Customer participation Simultaneity Perishability Intangibility Heterogeneity.
