Clients Matter, Services Don't - Mike Amundsen's talk from QCon New York 2014
Oracle Service Procurement Whitepaper
National Personalisation in Health and Care Conference 25 September 2013 The future of health and social care Richard Humphries Assistant Director, Policy,
PCI and the Cloud Paul Court - Technical Operations Director - Claranet UK Payment and Fraud Conference - 11th February 2010.
The Future of Services for Persons with Developmental Disabilities Bob Brown-Barrios Agency for Persons with Disabilities.
Bask Et Al2010
E-Commerce
November 2010
Understanding the Changing Environment
Mar-April 2012