Better Software Through User Research
ONA 2013 Design That Works session by Hong Qu
Usability Test 101
Do-it-Yourself Usability Testing: an Introduction
6 Ways to Make Your Next Website the Best Ever with Sara Isenberg
Just Because It’s Called Access Services Doesn't Mean They Can Access It! What Usability Testing of Library Systems Reveals About Access Services Websites.
USABILITY TESTING BASICS Stephen Francoeur User Experience Librarian Baruch College (New York, NY)
