Strategic Plan 2015 - 2020. Reference A.C.A. § 20-81-102 (ADVA powers & duties) A.C.A. § 20-81-103 (Appointment of employees) A.C.A. § 20-81-104 (Veterans’
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Personal Factors: Empathy, Mood, Competence and Altruism. Chapter 10, pp. 424-429.
Personal Factors: Empathy, Mood, Competence and Altruism.
