© Prentice Hall, 2007 Excellence in Business, 3eChapter 11 - 1 Taking Care of Employees: Managing Human Resources.
© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 14 - 1 Building Careers and Writing Résumés.
© Prentice Hall, 2005 Business in Action 3eChapter 10 - 1 Managing Human Resources.
