The New Rules of PR
Social CRM
GAUC Sydney & Melbourne 2013 - Michael David - Internetrix
Chris Makarsky - "Engaging Influence"
User Experience
The Presentation Development Meeting
Building Partnership to Tell Great Stories
Social RM Masterclass: A Guide to Building an Army of Brand Influencers
Social Intranets: Social SharePoint 2013 and Yammer Evolution
Alan Pears - slides - price on carbon forum Aug 2011
Listening, Analyzing and Managing Social Media
"Social Media and IT - What IT Needs to Know" - Lotusphere 2012
