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Fred Reichheld - Customer Centricity the Role of Leadership[1]
Distinct or … Extinct Tom Peters Seminar2000 Carpet One Tampa Convention Center 12 August 2000.
2000 SC Johnson Global Forum Honoring Our Heritage/ Mastering Our Future Hong Kong 17October2000
Tom Peters Seminar2000: Distinct or … Extinct The 21 st Century CFO Deloitte & Touche Laguna Niguel 09November2000.
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Tom Peters Seminar2000 Distinct or … Extinct Expomanagement Buenos Aires 10October2000
The Power of Employee Engagement PeopleSurv – CANTO Survey Services Presentation by Bill Davies.
Questions? / Team Status Reports Continuous Improvement (cont.) SQA in the real world