Ch11
Aetna consensus slides
Strategic planning gsw
Balanced scorecard concepts and cases
Customer Relationship Management- Honors Thesis
Virgin mobile final
A Balanced Scorecard for Small Business
My Published article at "The 2010 International Conference on Business and Banking (ICBB 2010), Indonesia"
B E S T P R A C T I C E S
Evaluation of GSCM Practices in the Malaysian Automotive Industry
Strategy Implementation