Yrals Case Studies UGC Apps 2011
Visit Britain Case Study - Digital Visitor
GDS International - Next - Generation - Customer - Experience - Summit - US - 1 - 2
The Culture And Economy Of Participation: Futurist Gerd Leonhard @ Cyprus Emergence2009 etourism event
Social Media Monitoring Vorlesung (Juni 2013)
Tapping Into The SEO Goldmine - The Customer Network
HARVESTING AND SUMMARIZING USER GENERATED CONTENT FOR ADVANCED SPEECH BASED HCI, IEEE 2012
277,000 logins on Facebook 1.3 million views on YouTube 320 new Twitter accounts 204 million emails sent.
FEI Presentation
