Chapter 14: Impact of CRM on Marketing Channels
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Zoho CRM - Introduction
Infographic: The Outlook for Building Omnichannel Customer Engagement
Onlive communications(2)
Genesys Webinar - How to Deliver a Seamless Omnichannel Customer Experience
Deloitte 2015 Global Contact Center Survey Infographic
Innovation & Technology - For a Successful India-Austria Partnership