Paid, earned, shared & owned - getting insight from integrated communications measurement - presentation for Ebiquity at EACD 2014 Brussels
Brandwatch - How to Plan and Manage Your Social Media Monitoring
Monitoring and evaluating conversations on the web
Oil and Gas online - Giles Palmer
CharityComms annual review 2012-13
Containing a crisis
IABC’s International Dimension
Good Eggs #g00deggs