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Thriving on Theory: A New Model for Synchronous Reference Encounters Marie L. Radford, Ph.D. Associate Professor, Rutgers, The State University of NJ Lynn.
CREATing a New Theoretical Model for Reference Encounters in Synchronous Face-to-Face and Virtual Environments Marie L. Radford, Ph.D. Associate Professor,
Getting in Synch with Screenagers: Virtual Reference and Sustaining the Relevance of Libraries Lynn Silipigni Connaway Marie L. Radford Independent Reference.
Seeking Synchronicity: Evaluating Virtual Reference Transcripts Presented by Marie L. Radford and Lynn Silipigni Connaway 2006 ALISE Conference San Antonio,
Seeking Synchronicity: Evaluating Virtual Reference Transcripts Presented by Lynn Silipigni Connaway OCLC Members Council February 14, 2006.