[En] Accenture 2013-2014 survey on CMOs and digital transformation - Adobe Social Drinkup
Social Influence Marketing Trends for 2010
The 2013 Leadership Handbook: How to Better Communicate
The hidden key to ecommerce personalization PRODUCT
Content marketing analytics: how to make your data work harder for your business
The Fifth Annual Look Book
Designing for Cross Channel User Experience
So you want your interface to sell.
Customer Journey Mapping: Illustrating the Big Picture
User experience design, service design & design thinking : A common story ?
Design for Cross-Channel Experiences
Ubiquitous IA: Cross-Channel Strategy
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