Sploitego
2012 User Experience in Canada - Work & Salary Survey
Work In America Or Canada 2009
Government Regulation of Service Levels for Telephone Company Call Centres in Canada – Work in Progress – Armann Ingolfsson Samina Khandakar, Tarja Joro.
Client Advocacy Inside & Outside the Office Cristelle Audet, University of Ottawa Linda Wheeldon, Acadia University Andria Hill-Lehr, Nova Scotia Community.
National Quality Institute and Canada Awards for Excellence.
Armann Ingolfsson Samina Khandakar, Tarja Joro armanngolfsson@ualberta
Annual Review 2011
THS: Fall 2012
Annual Report 2014
BIE February 2015
NLDC 2012 Sponsorship Package
