Understanding Your Customers
“Who's Calling? Customizing the Caller Experience to Feed the Bottom Line”
7 Signs it's Time to Ditch Your Hunt Groups
3x Your ROI with these Mobile Hacks [Webinar]
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Defining A Telephony - Self Service Strategy
© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialSpeechTEK 2007 1 August 22, 2007 Presented by Jason Tepper Cisco Contact Center Business.
Creative effective VUI is both an art and a science Barbara Hawkins-Scott 07/10/2006.
Understanding Your Customers What they want & how to deliver.
Improving Customer Experience through Personalization Ron Owens Wednesday, August 9, 2006.
Super-charge Your Speech Application With Cross- Functional Reporting Techniques Bjorn Austraat Director, Solution Delivery TuVox, Inc. August 9 th, 2006.