Nick Batey - ND2012 Day 2, Plenary 1: Everyone Online
The Digital Divide in Utilities; the growing gap between customers and Utilities
The Future of the Fourth Estate
So Near Yet so Far: Why Utilities Need to Re-energize Their Digital Customer Experience
Www.cymru.gov.uk Delivering a Digital Wales April 2011 Future Directions.
The European Citizens’ Initiative (ECI) and the promise of digital democracy Carsten Berg The ECI Campaign.
