Breaking Bad News. What is Bad News? "any information which adversely and seriously affects an individual's view of his or her future"
Outline Breaking bad news Conflict resolution Telephone advice.
Breaking Bad (and Good) News An art or a skill Dr. Jim Shalom.
The Strategic Cancer Network (SCN) Head and Neck Cancer Pathway: Who, What, When, Where and How? Julie Hoole MHSc, BSc(Hons), NMP Masters, RGN,DN, INLPTA.
ASPE Webinar #2: Ethics Case Anja K. Robb Director, Standardized Patient Program Centre for Research in Education at the University Health Network University.