Delivering EXTRA Special Customer Service. Why are you here? Take a moment, right now, and do something that most people rarely (if ever) do: Think.
SARCASM Tool or Weapon ? By Terri Stewart. What does it look like?
Wayne County Schools Customer Service Training/Update July 30, 2015 Winona Griggs/Linda Jones/Telene Hancock.
Learning ahead Types of non-verbal communication What do facial expressions say about us? Importance of Personal space & physical contact.