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2010 AHCA/NCAL National Quality Award Program - Gold Overview - Jeri Reinhardt Ed McMahon Tim Case.
Chapter 9 Building and Sustaining Performance Excellence in Organizations MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 7e, © 2008 Thomson Higher Education.
How to Start Your Baldrige Journey Richland College 1 Alabama Quality Award Conference December 5, 2008 Fonda Vera Dean, Planning and Research for Institutional.
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