User-centered Decision Making: A New Model for Developing Academic Library Services and Systems.
Visitors and residents: What motivates engagement with the digital information environment?
How academics engage in the digital environment. “With Google you are not limited. You have as much as you can pull up.”
Changing User Patterns for Information Discovery
How do I know it’s credible? Implications for Library Engagement
Integrating Library Services into Individual Workflows
Why Google?: "...[Google] Saved Time, It Saved Gas, I Got What I Needed, and It Wasn't a Big Deal."
Collaboration in Action: Enabling Innovative Scholarship with Social and Crowdsourcing Services.
Visitors and Residents: What Motivates Engagement with the Digital Information Environment?
"I find Google a lot easier...so many journals come up and when you look at the first ten and they just don't make any sense I, kind of, give up." Why the Internet is More Attractive
Collaboration in Action: Enabling Innovative Scholarship with Social and Crowdsourcing Services
"I always stick with the first thing that comes up on Google:" Motivating Student Engagement with the Digital Information Service Environment.