Www.arl.org ARL Statistics and Measurement Library Assessment Thessaloniki, Greece June 13-15, 2005 Brinley Franklin, University of Connecticut Martha.
LibQUAL+™ Origins, Design, Interpretation La Calidad en las Bibliotecas Conferencia Palma de Mallorca 13-14 January 2005 Fred Heath Vice Provost and Director,
LibQUAL+™, Libraries, and Google™ CNI Spring 2005 Task Force Meeting Washington, DC 4/4/2005 Martha Kyrillidou Fred Heath Jonathan D. Sousa old.libqual.org.
