Jacada corporate
Microsoft India – Dynamics CRM Customer Service Brochure
Project 1 User guidance document. Project 1 Key Pillars Systems Flagging IVR treatment - to agent straight away - Priority No historical data at all.
Microsoft Dynamics CRM 4.0
Not for public distribution © RightNow Technologies, Inc. Expert Seminar: Using Guided Assistance for Consumer Troubleshooting Chris Tarabochia.