Service Quality Plans Consumer Affairs Staff Sub-Committee Annual Meeting Derek D. Davidson Director, Consumer Assistance Division Maine Public Utilities.
Achieving Customer Delight John Paul [email protected] 800-986-8472 Association Works – Dallas, Texas © Association.
4-1 Customer Expectations of Service Meaning and Types of Service Expectations Factors that Influence Customer Expectations of Service Issues Involving.
IST346: Services. Agenda Learn the various taxonomies and classifications of computing services. Familiarize ourselves with popular services Understand.
