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Service Design Drinks D.C O L L E C T I V E / A P R I L 1 0 , 2 0 1 3 Service Blueprinting Overview Why? What? How? When? Who? + Exercise Martin User Experience, Nokia Katrin…

How do you make an entire service visible? And align frontstage customer experience with backstage business processes? April’s Service Design Drinks in Berlin gave an introduction…

Service Design Drinks T H E W Y E / J U N E 1 9 , 2 0 1 3 Public Service Design Overview Why? What? How? Gov Jam retrospective Where? Exercise Martin User Experience, Nokia…

What’s a remarkable service you experienced in Berlin? Which experience made you return to a business or place? Berlin’s August Service Design Drinks invited to map outstanding…

How about improving your skills in visual thinking and drawing? Berlin’s first Service Design Drinks in 2013 covered the why, when and how of being visual and helped unleashing…

Service Design Drinks N E S T / J A N U A R Y 2 3 , 2 0 1 2 Visual Thinking Overview Why? What? How? When? Who? + Sketching excercises Martin User Experience, Nokia Katrin…

The Berlin spring drinks invite you to discuss and explore service innovation in the retail sector. What are business challenges? What are emerging drivers? What behavioural…

4th Berlin Service Design Drinks took place at innovation consultancy Dark Horse’s beautiful office space. A short input talk gave an overview on how service design can…

Berlin’s November 2012 meet-up explored story-telling for service design. Based on the 7 basic plots by Christopher Booker the visitors created amazingly strange stories…

What does it take to create an outstanding event experience? In times of TED, SlideShare & Co when high-quality input is available to everyone – what value has a live…

How about arming yourself with new tools for the next project? Many have stumbled upon the Business Model Canvas, yet only a few of you use it as part of their standard repertoire.…

1 VERSION1.0Visual Business Modeling Some Fun with Alexâ Osterwalders BMC | Service Design Drinks Berlin, 03.09.2012 ! Image Credits / Sources in order of appearance: Casadesus-Masanell,…

Service Design Drinks Event Experience Design A P E R T O / J U N E 2 5 , 2 0 1 4 Katharina-Paulus-Str.Claudia Brückner @clastronautin Event Experience Designer. Event…

Service Design Berlin Z A L A N D O / A P R I L 1 2 , 2 0 1 7 Hands, minds and bricks Katrin Business Analyst, 
 CSC Who is inviting? Olga Business Consultant, Fuxblau…

Service Design Berlin B C G D I G I TA L V E N T U R E S / O C T O B E R 1 9 , 2 0 1 6 Bringing Service Design In-House P ic tu re : M el an ie D re se r Katrin PhD Candidate,…

How is design changing? What is the role of the designer in 2014 and what are her responsibilities? Above all, where does design start and where does it end in these days?…

1.Service Design Drinks S A P S E / AU G U ST 1 3 , 2 0 1 4 Designing for the Back Office Marion Fröhlich & Mauro Rego with Service Design Berlin 2. Designing for the…

Service Design Drinks I X D S / J A N U A R Y 2 2 , 2 0 1 4 On Design, Design Roles & Responsibilities Martin User Experience, Nokia / HERE Katrin PhD Candidate, University…

1. Making Companies ClearerA Short IntroductionSustainability Drinks Berlin, 30.10.2014 2. Product video1 @wikirate Facebook.com/wikirate 3. What’s the problem?…

7/21/2019 Hefner Bar Berlin Drinks 2014 1/167/21/2019 Hefner Bar Berlin Drinks 2014 2/16Y@DDGBFTNBVjgjr Xua, Cgccjt Hc`be Vjgb`pjrgtgNr`bfjb A`rajc`dj, orgsemjr \gtrnbjs`ot,…