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Wi-Fi calling finds its voice CONSUMERLAB Assessing its impact on communication behavior An Ericsson Consumer Insight Summary Report July 2015 2 ERICSSON CONSUMERLAB WI-FI…

Experience shapes mobile customer loyalty An Ericsson Consumer and Industry Insight Report August 2016 ERICSSON CONSUMERLAB Understanding the impact of connectivity experience…

TV & MEDIA 2016 Presentation Ericsson ConsumerLab TV Media 2016 Ericsson ConsumerLab Presentation | © Ericsson AB 2016 | 2016-11-01 | Page 2 (65) Ericsson ConsumerLab…

CONSUMERLAB TV AND MEDIA 2015 The empowered TV and media consumerâs influence An Ericsson Consumer Insight Report December 2015 the voice of the consumer Ericsson ConsumerLab…

Slide title 70 pt CAPITALS Slide subtitle minimum 30 pt The one-click ideal Challenging expectations for operators on the digital customer journey Slide title 44 pt Text…

1. TV and Media Identifying the needs of tomorrow’s video consumers An Ericsson Consumer Insight Summary Report August 2013 consumerlab 2. 2  ERICSSON CONSUMERLAB TV…

1. TV & Media 2013 Report Ericsson ConsumerLab Anders Erlandsson Niklas Heyman Rönnblom Atli Ericson Identifying the needs of tomorrow’s video consumers 2. TV Media…

CONSUMERLAB Understanding how app usage is transforming the way we interact An Ericsson Consumer Insight Summary Report June 2015 COMMUNICATION IN THE WORLD OF APPS contents…

consumerlab www.ericsson.com/consumerlab 10 Hot Consumer Trends 2015 2 erIcsson consumerlab 10 HoT consumer TrenDs 2015 1. The streamed future all around the world, internet…

Slide title 70 pt CAPITALS Slide subtitle minimum 30 pt The empowered TV & media consumer’s influence Ericsson ConsumerLab Anders Erlandsson, Senior Advisor Zeynep…

1. November 20-21, 2013 | Singapore Twitter Hashtag #QUAL360 2. Platinum SponsorMedia SponsorsAssociation Partners 3. TAKING QUALITATIVE RESEARCH TO THE CLOUD Jasmeet Sethi…

CONSUMERLAB The impact of the internet on consumer attitudes to health and fitness An Ericsson Consumer Insight Summary Report March 2015 Living longer: Wellness and the…

CONSUMERLAB The impact of the internet on consumer attitudes to health and fitness An Ericsson Consumer Insight Summary Report March 2015 Living longer: Wellness and the…

CONSUMERLAB connected homes An Ericsson Consumer Insight Summary Report June 2015 Qualitative study: A total of 10 at-home interviews were conducted in San Jose US and Barcelona…

Wearable Technology and the Internet of Things Consumer views on wearables beyond health and wellness An Ericsson Consumer Insight Summary Report June 2016 ERICSSON CONSUMERLAB…

Personal information Economy Consumers and the evolution of commercial relationships February 2013 Introduction Personal information has been called the “oil” of the…

1. voice andinternet vitalto city lifeCONSUMERLABwww.ericsson.com/consumerlab 2. Good quality voice andinternet connectionsvital to city lifeCity dwellers around the world…

1. CONSUMERLAB Performance shapes smartphone behavior Understanding mobile broadband user expectations in India An Ericsson Consumer Insight Summary Report July 2014 2. KOLKATA…

BRINGING FAMILIES CLOSER consumerlab The impact of communication technology on families in the us An Ericsson ConsumerLab Insight Summary Report August 2015 the voice of…

Wearable Technology and the Internet of Things Consumer views on wearables beyond health and wellness An Ericsson Consumer Insight Summary Report June 2016 ERICSSON CONSUMERLAB…