Report - Earnings Conference Call/media/Files/N/NEE-IR/...Q1 2010 Q1 2011 Q1 2012 Q1 2013 Q1 2014 Q1 2015 Q1 2016 Q1 2017 Q1-20 0 20 40 60 100 # of Customers (000’s) 61.6 UKU Impact 0 2,000

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