WWW.AXONIVY.COM

THUR 10AM

RESTFUL APIS AND AUTOMATED WORKFLOWS AXON IVY PROCESS AUTOMATION

Matt Fleming | Senior Application Consultant, CM First

Marcel Pruegel | Solutions Engineer, Axon Ivy

June 2nd 2016

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INTRODUCTION

AXON IVY AG

Marcel PruegelSolutions Engineer

Matt FlemingSenior Application Consultant

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AGENDA

o Introduction

oAxon Ivy

oCustoms Apps & Workflows

oExcursion on Modelling Processes

oLive Process Demo “Customer OnBoarding”

oLive Axon Ivy Portal Demo

oLive Demo GovHelp

oQ & A

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Channel Partner

ImplementationPartner

Support Partner

Manufacturing Partner

SILO’EDAPPLICATIONS CANNOT ADEQUATELY SUPPORT MOST PROCESSES ACROSS THE BUSINESS

THE PROBLEM

Customer

Sales

Marketing

Support

Professional Service

Admin

Order Management

Operations

R&D

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Un-managed Process

Service

Purchase

Request

(Customer)

Get Plan Member

and Service

Period Details -

Manual

(Sales)

Verify Service

Details - PLEX

(Service Operators)

Manager Approval

- Manual

(Plan Manager)

Inquiry

(Customer)

Research

(Sales)

Research

(Risk-Mgmt)

Research

(Plan

Manager)

Finalize Sale

(Confirmation)

Manual transfer

No approval, no Information

...

2 days delay because of absence

Paper mail

"AS-IS" UNMANAGED PROCESS - USERS OPERATE THE SYSTEM

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IMPROVED "TO-BE" SOLUTION: THE BPMS GUIDES THE USER

Managed Process

Core system

Business Process Management System

Confirmation to customer

Inquiry

(Customer)

Automatic Data Transfer

Feedback

…

Copy of ContractInfo about delay

Service Purchase

Request

(Customer)

Get Plan Member

and Service Period

Details - IVY

(Sales)

Verify Service

Details - PLEX

(Service Operators)

Manager Approval -

IVY

(Plan Manager)

Core system

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Process Orchestration

AGILE, USER-FOCUSED, PROCESS-DRIVEN APPS

THE SOLUTION

Metadata

Cloud Apps and Storage

Process Designer

Data stores

Monitor

CRM

Support

Ops

ERP

•Built around process engine•Controlled by agile business

rules

•Tailored User Experience for internal and external users

•Easy to integrate into standard and home-grown systems

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DOCUMENTATION OF PROCESSES

Management

BusinessIT

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DOCUMENTATION OF PROCESSES

BPMNEASY & BPMNTOUCH

BPM Touch®

Modeling Tool

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DOCUMENTATION OF PROCESSES

BEST PRACTICE

Sequence ofTasks

+ Specificationof Tasks

+ Attachmediafiles

…

+ Supplement special cases

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LIVE DEMO

“CUSTOMER ONBOARDING”

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LIVE DEMO

AXON IVY PORTAL DEMO

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THE BEST OF BOTH WORLDS

THE SOLUTION –WHAT WE HAVE SEEN!

Axon Ivy Intelligent BPM

•Agile and flexible end-to-end processes

•Model-driven process design

•Easy integration of external systems

•Complex Task Management

•Process Exception Handling

•End-to-end monitoring

CA Plex / (CA2E)

•Detailed Business Logic

•Model Based Developement

•Transactional Business Applications

•Optimized Data Entry Screens

•Full Web/Mobile/Cloud/API Solution

with CM WebClient

BUSINESS PROCESS Driven Plex Applications

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LIVE DEMO

“GOVHELP”

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Q & A

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THANKYOU!/AXON-IVY-AG

@AXONIVY

Feel free to visit us at our booth for more information!

VISIT OUR OTHER TALKS:

THUR 3:30PM BUILDING AN AUTOMATED PROCESS THAT INTERACTS WITH DIFFERENT SYSTEMS

FRI 9AM WORKFLOW/BPM - BUILD YOUR OWN AUTOMATED WORKFLOWS