Culture: The Forgotten Bit
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Pawel Brodzinski @pawelbrodzinski Culture The Forgotten Bit
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The more failed projects and the more underperforming teams I see the more I am convinced that we focus on the wrong things. Neither technical excellence or even a great team is enough to build sustainable organization that delivers and keep its clients happy. The bit we keep forgetting about is organizational culture. The soul of every organization that heavily affects everything that is happening around. It’s not a surprise. For something as intangible there is no recipe, thus evolving organizational culture is never a sure shot. Bear with me when we explore how to tame this fuzzy beast. You may learn why some of your efforts were failing or how to be a better leader or that it’s time to move on and find a new job. Most of all you will understand one more layer of a complex environment we call a workplace
Transcript of Culture: The Forgotten Bit
Pawel Brodzinski
@pawelbrodzinski
Culture The Forgotten Bit
70% of all major change efforts
in organizations fail
John Kotter
Practices, practices, practices
Beyond practices
organizational culture
the behavior of humans who are part of an organization and the meanings that the people react to their actions includes the organization values, visions, norms, working language, systems, symbols, beliefs, and habits
Source: http://en.wikipedia.org/wiki/Organizational_culture
CHANGE FAILURE
CULTURE PRACTICES RELATED TO
CHANGE FAILURE
CULTURE PRACTICES
ROOT CAUSES
SOLUTIONS
RELATED TO
CHANGE FAILURE
CULTURE PRACTICES
ROOT CAUSES
SOLUTIONS
RELATED TO
CHANGE FAILURE
Culture hacking
DO
PLAN
CHECK
ACT
Mindful use of practice leads to learning
Mindless use of practice leads to cargo cult
organizational culture
the behavior of humans who are part of an organization and the meanings that the people react to their actions includes the organization values, visions, norms, working language, systems, symbols, beliefs, and habits
Source: http://en.wikipedia.org/wiki/Organizational_culture
Culture change can’t be mandated
organizational culture
the behavior of humans who are part of an organization and the meanings that the people react to their actions includes the organization values, visions, norms, working language, systems, symbols, beliefs, and habits
Source: http://en.wikipedia.org/wiki/Organizational_culture
Mission Statements
organizational culture
the behavior of humans who are part of an organization and the meanings that the people react to their actions includes the organization values, visions, norms, working language, systems, symbols, beliefs, and habits
Source: http://en.wikipedia.org/wiki/Organizational_culture
People
Hiring for cultural fit
groupthink
psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome
Source: http://en.wikipedia.org/wiki/Groupthink
Collective intelligence was much
more predictive in terms of
succeeding in complex tasks than
average individual intelligence or
maximal individual intelligence
Anita Woolley
The more women in a team the better collective intelligence*
Source: Anita Woolley: Collective Intelligence in Human Groups
lead·er·ship noun \ˈliːdəʃɪp\
(1) : The action of leading a group of people or an organization, or the ability to do this (2) : The state or position of being a leader
Source: http://www.oxforddictionaries.com/definition/english/leadership
What would happen if we tore down
existing hierarchies?
If constraints are reasonable so would be organization
#NoManagement
Empowerment
Culture pockets
Organizational culture is blood of every organization
Thank you
Pawel Brodzinski brodzinski.com
lunarlogic.io
@pawelbrodzinski
