Consumer Tech to Enterprise Tech

22
Consumer to Enterprise Tech from ramen startups to quarter-end white-knuckling Michael Coté, RedMonk PeopleOverProcess.com @cote 1 Thursday, April 8, 2010
  • date post

    21-Oct-2014
  • Category

    Technology

  • view

    1.784
  • download

    4

description

The tone of technology coverage and advancement has changed to follow the darlings of the consumer web word: Google, Facebook, iPhones, and the whiz-bang du jour. “Enterprise Software” is hardly the source of new technologies that can help mainstream business: the bulk of valuable innovation now occurs and comes from the consumer world. The dynamics of that consumer culture are much different than typical business concerns, and the result software tends to be a “leaky abstraction” that reflects that difference. This talk with cover these innovations and then explore how new consumer technologies like social networking, cloud computing & SaaS, mobile access, and new work habits fit in with the business world. (I gave this talk at the Emerging Technologies for the Enterprise conferences, April 8th, 2010.)

Transcript of Consumer Tech to Enterprise Tech

Page 1: Consumer Tech to Enterprise Tech

Consumerto

Enterprise Techfrom ramen startups

to quarter-end white-knuckling

Michael Coté, RedMonk PeopleOverProcess.com

@cote

1Thursday, April 8, 2010

Page 2: Consumer Tech to Enterprise Tech

consumer buzzCompany Millions Press Clips

Samsung $191,138 393

AT&T $124,028 855

HP $118,364 636

IBM $103,630 534

Hitachi $103,003 43

Samsung Electronics $99,487 548

Verizon $97,354 694

Sony $79,618 808

Nokia $70,990 522

Dell $61,101 519

by revenueCompany Millions Press Clips

Google $21,796 3,068

Apple $32,479 2,835

Microsoft $60,420 2,121

Twitter N/A 1,336

Facebook N/A 1,314

Amazon.com $19,166 909

AT&T $124,028 855

Sony $79,618 808

Yahoo $7,209 763

Intel $37,586 695

by coverage

Source: ITDatabase.com IT Memoshttp://memos.itdatabase.com/index.php?report=bp&page=1

2Thursday, April 8, 2010

Page 3: Consumer Tech to Enterprise Tech

concerns

• Your employees & internal process

• Your customers & users

• Revenue and costs

3Thursday, April 8, 2010

Page 4: Consumer Tech to Enterprise Tech

collaboration/enterprise 2.0

• Work/activity streams

• Being productive vs. goofing off

• Good enough vs. perfect

4Thursday, April 8, 2010

Page 5: Consumer Tech to Enterprise Tech

collaboration offerings

• Google Wave - high brand, zero $, poor functionality

• SAP’s StreamWork (formally 12sprints)

• Yammer, MindTouch, SharePoint, Jive & co.

• SaaS: Lotus Connections, Google Apps, Zoho, etc.

5Thursday, April 8, 2010

Page 6: Consumer Tech to Enterprise Tech

data

• Better, cheaper technology for BI & analytics

• Self-service Junk Mail - 350M+ in Facebook

• Telemetry - using your own, or selling it

• Analytics - corporate, personal

6Thursday, April 8, 2010

Page 7: Consumer Tech to Enterprise Tech

big data & nosql• Commodifying expensive

Business Intelligence, HPC

• More “natural” & ad hoc modeling

• Cassandra, CouchDB, InfiniDB, MongoDB, Riak, Tokyo Cabinet, Hadoop, etc.

• Don’t feel locked into RDBMS, but don’t abandon it!

7Thursday, April 8, 2010

Page 8: Consumer Tech to Enterprise Tech

open data

• Not always well understood how it helps

• Look at Tesco and a handful of other examples

• BestBuy using micro-formats

8Thursday, April 8, 2010

Page 9: Consumer Tech to Enterprise Tech

development

• Practices from consumer tech cowboys

• Agile - beyond development, still simplifying

• Middleware, runtime, language explosion

9Thursday, April 8, 2010

Page 10: Consumer Tech to Enterprise Tech

cloud

• Mostly in keynote tomorrow

• Self-service sysadmin

• Agile trickle of features

• dev/ops

“Everything's called cloud now. If you're in the data center, it's a private cloud. There's nothing left but cloud computing. People say I'm against cloud computing - how can I be against cloud computing when that's all there is?”

-Larry Ellison

10Thursday, April 8, 2010

Page 11: Consumer Tech to Enterprise Tech

version control

• Developers are crazy for git

• GitHub - collaboration, social discovery

• “Fork” is no longer a four letter word

• Will it add speed, quality, and features?

• Sub-teams, sometimes better

11Thursday, April 8, 2010

Page 12: Consumer Tech to Enterprise Tech

12Thursday, April 8, 2010

Page 13: Consumer Tech to Enterprise Tech

framework fragmentation

“The CIO’s job is going to get harder in 2010, because picking a winner from the myriad language, framework and platform options will be much more difficult than picking a safe option.”

-Stephen O’Grady, RedMonk

Spring

MySQL

JavaScript

HTML5dojo

Flash GWT Silverlight EJB

Tomcat

Glassfish

rails

PHPOracle DB

ExtJS

jquery Grails drupal

Java .Net

pythonC/C++

ObjectiveC

13Thursday, April 8, 2010

Page 14: Consumer Tech to Enterprise Tech

soa without the soa“REST gives the basis for a decent, lightweight separation between client and server in a web environment without forcing a technology, protocol or language decision.”

-Mark Cathcart,Director of Systems Engineering,

Distinguished Engineer, Dell

14Thursday, April 8, 2010

Page 15: Consumer Tech to Enterprise Tech

customer engagement

• Trying to (re)connect with the people who pay you

• Use technology to promote respect and dignity

• ...and to pry open customer’s wallets

15Thursday, April 8, 2010

Page 16: Consumer Tech to Enterprise Tech

consumer expectations

• Fast Performance

• Always Available

• Rich Experience

• Frequent Functionality

16Thursday, April 8, 2010

Page 17: Consumer Tech to Enterprise Tech

always on, for better or worse

“This is the first time in human history that we have truly a ubiquitous device… What you can do with a transaction across a mobile platform is very different than what you can do with it a point of sale.”

–Matt Quinlan, CTO for Visa, Inc.

17Thursday, April 8, 2010

Page 18: Consumer Tech to Enterprise Tech

mobile

• “Remote control for the cloud”

• Self-service transactions

• Browsing & Task focused

18Thursday, April 8, 2010

Page 19: Consumer Tech to Enterprise Tech

marketplaces

• Decidedly anti-enterprise

• Paying for software

• Encourages fast, frequent, small delivery

• Internal marketplaces, self-service

19Thursday, April 8, 2010

Page 21: Consumer Tech to Enterprise Tech

The Quiet Revenue Machines

21Thursday, April 8, 2010

Page 22: Consumer Tech to Enterprise Tech

Credits & Co.• ITMemos/ITDatabase.com - http://memos.itdatabase.com/index.php?report=bp

• Stephen on frameworks: http://redmonk.com/sogrady/2009/11/12/2010-predictions/

• Matt Quinlan: http://www.redmonk.com/cote/2009/12/09/stgevent09_day01_afternoon/

• Eclipse 2010 community survey: http://monk.ly/d6K4d7

• Lego city: http://www.flickr.com/photos/billward/3214269332/

• Diskette “data cube”: http://www.flickr.com/photos/rintakumpu/2684989757/

• Zosh iPhone app: http://zosh.com/features/

• http://en.wikipedia.org/wiki/Metcalfe%27s_Law

• BestBuy & Microformats: http://jay.beweep.com/2008/10/13/deploying-experimental-hproduct-on-select-bestbuycom-pages/

22Thursday, April 8, 2010