Status on CM server
status aesvcs cti-link
AE SERVICES CTI LINK STATUS
CTI Version Mnt AE Services Service Msgs MsgsLink Busy Server State Sent Rcvd
1 no down 0 0
status aesvcs link
AE SERVICES LINK STATUS
Srvr/ AE Services Remote IP Remote Local Node Msgs MsgsLink Server Port Sent Rcvd
01/01 FirstDataAES 172. 23.202.186 53689 clan3 179 17901/02 FirstDataAES 172. 23.202.186 53692 clan2 182 182
status aesvcs interface
AE SERVICES INTERFACE STATUS
Local Node Enabled? Number of Status Connections
clan2 yes 1 listeningclan3 yes 1 listening
Status on Witness server
Installed Version cscm-7_7_3
On Demand Recording
Item Value CMAPI Link to AE Server DOWN Avaya CT Link to AVAYA#S8400FIRSTDATA#CSTA#FIRSTDATAAES
UP
Total call segments recorded to date 452,147 Total call segments recorded today (or since restart if today)
130
Item Setting Default Avaya Communication Manager Name 172.23.202.184 Edi
tCommunication Manager Version 3.x Edi
tAE Server Address(es) 10.27.105.146 Edi
tCMAPI Username wtest Edi
tCMAPI Password ***** Edi
tEncrypt Media Streams No Edi
tIP Station Security Code ***** Edi
tAvaya CT Server(s) 10.27.105.146 Edi
tAvaya CT Service Identifier(s) AVAYA#S8400FIRSTDATA#CSTA#FIRSTDATAAES Edi
tAvaya CT Service Login ID witness Edi
tAvaya CT Service password ***** Edi
tExtensions assigned to recorder12 Unassigned Capacity 1
The table below lists the range(s) of station numbers that the recorder will register its ports as. These must match the station numbers you have configured as softphones on your Avaya Communication Manager.
Select Port(s) No. Detail
4401-4412 12 CLAN/Processor: 172.23.202.184;172.23.202.185 Edit
Call Start Len Agent
Parties
Service Univ. Call ID
02/21/11 10:37:59 AM 00:42 N/A
113023900 (ISDN 2071-100 do 19), 4300 (EXT 4300)
N/A N/A
02/21/11 10:38:45 AM 00:13 N/A
35928103469 (ISDN 2071-100 do 19), 4306 (Agent 6)
N/A N/A
Status on AES server
Services Summary Service Status Since CauseCVLAN Service OFFLINE 2011-01-12 14:47:33 NO_LICENSE
DLG Service OFFLINE 2011-01-12 14:47:34 NO_LICENSE
TSAPI Service ONLINE 2011-02-22 06:07:35 NORMAL
TSAPI Link Details
Link Switch Conn Name
Switch CTI Link Number Conn Status Since Service
StateSwitch Version
Number of Associations
ASAI Message
Rate1 S8400FirstData 1 Offline 2011-01-12
14:47:15.0 Online 13 0 13
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