William Cruz’sWilliam Cruz’s

AbstractCatch this high energy presentation that brings to light the differences in nonverbal and verbal communication styles between Latinos and Anglos and how these differences can cause misperceptions, misinterpretations leading to misunderstanding. Mr. Cruz will address the common wrong ways to deal with the differences and provide tips of effectively deal with the differences to prevent misunderstanding.

“Great Workshop.

Energetic and

dynamic!”

Hysterical! It

was great.

Outstanding!Amazing!

“…very

charismatic

speaker!”

Catch this fabulous seminar!

"Very powerful topic Excellent speaker. This type of information is required for us to survive in today’s work environment."

“Excellent concept and presentation. I really enjoyed it. Was very interesting, informative and I could really identify with these concepts as a young Latina. I loved it.

Best workshop ever ~ I have attended this wonderful event every year!”

“Very refreshing!! The context and delivery was superb. Workshops like this one should be given to all students who are trying to adjust to corporate

America and even academic environments. Excellent work! The stories were great examples of the points being discussed.”

Thursday, April 11, 20028:00 PMRM 108, Uris HallCornell University

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