May 2020
Copyright © 2020 Avery Dennison
The information in this document is subject to change without notice and should
not be construed as a commitment by Avery Dennison, or by those responsible
for the systems and programs described within this document. Avery Dennison,
its affiliates, its owners and operators, assume no responsibility for any errors
that may appear in this document.
No responsibility is assumed for the unauthorized use of information within this
guide or for those responsible for the production of this guide.
Document Version
Version 2.0
Printing History
February 2020
May 2020
Contents
What’s New ..................................................................................................................... 5
New Search Fields for Orders ...................................................................................... 6
Comparing Purchase Orders ........................................................................................ 8
Calling Out a Purchase Order .................................................................................... 11
Changes to the Edit Order Page (Callout Orders) .................................................. 13
Selecting a Fulfillment Type................................................................................. 14
Removing SKUs ..................................................................................................... 16
Changing the Quantity to Order ......................................................................... 18
Adding POs to Your Order .................................................................................. 22
Ordering Catalog Items ............................................................................................... 23
Changes to the Edit Order Page (Catalog Orders) .................................................. 24
Selecting a Fulfillment Type................................................................................. 25
Removing SKUs ..................................................................................................... 27
Changing the Quantity to Order ......................................................................... 29
Completing the Shipping and Billing Page .............................................................. 33
Default Shipping and Billing Addresses ............................................................ 33
Collector Name ...................................................................................................... 34
Submitting an Order .................................................................................................... 36
Order Confirmation ..................................................................................................... 37
Copying a Submitted Order ....................................................................................... 38
What’s New
What’s New for Release 65 Page 5
What’s New
As of May 2020 you will notice the following changes to the ACS solution:
New search fields
The ability to compare Purchase Orders
Order Creation changes
Support for a mixed fulfillment types in an order
Support for multiple Inplant locations
Changes to the Remove SKU / Remove Item functionality
Support for bulk updating order quantity and/or overage
Changes to the default Shipping and Billing addresses
The ability to specify Collector Name if using the Self Collected shipping method
The addition of a Master Web Order Number to track an entire order
New Search Fields for Orders
Page 6 What’s New for Release 65
New Search Fields for Orders
There have been changes to the search fields and how the results are displayed.
Use All Order to search for POs in the system.
Use Catalog to search for specific items from the catalog, or browse the
catalog to locate the item(s) you wish to order.
Use Order Enquiry to search for all orders in the system.
After selecting an order type, the search fields appear. These fields will vary
by RBO.
All Order –
Catalog –
Order Enquiry –
New Search Fields for Orders
What’s New for Release 65 Page 7
1 Enter your search criteria into the fields provided.
2 Click Search. Your results appear in a table below the Search criteria:
If you search for a multi-PO order using All Order, each PO in the order is
displayed as a separate row:
If you search for the same multi-PO order using Order Enquiry, the order is
displayed as one row with all POs listed in the same row, separated by
commas:
Comparing Purchase Orders
Page 8 What’s New for Release 65
Comparing Purchase Orders
You can compare the contents of multiple purchase orders.
1 Search for POs using the All Order search function described in the previous
section.
2 Select the callout POs you want to compare by checking the box next to each
PO Number:
Comparing Purchase Orders
What’s New for Release 65 Page 9
3 Click Compare POs. The screen refreshes, displaying the data:
Lines appearing on the left side only are contained only in the first PO.
Lines appearing on the right side only are contained only in the second PO.
Comparing Purchase Orders
Page 10 What’s New for Release 65
4 If the POs contain the same line(s), they are displayed side-by-side:
NOTE: If you try to compare an order that is NOT callout PO, the below
error message appears. Click OK to return to your search results.
5 When you have completed your review of the comparison data, click Back to
return to your Search results.
Calling Out a Purchase Order
What’s New for Release 65 Page 11
Calling Out a Purchase Order
You will no longer select Order Service Bureau or Download for Printing (if
implemented) to call out a Purchase Order. You select Create Order and choose
your fulfillment type(s) on the Edit Order page.
1 Search for POs using the All Order search function as described. Your results
are displayed in a table below the search criteria:
2 Select the PO(s) you want to call out by checking the box next to the PO
Number(s).
You can select orders with the following statuses to create an order:
Available For Call Out – these are PO revisions that are available for
ordering that have not been partially ordered nor has the ordering
process been started but not submitted.
Downloaded – these POs have been downloaded successfully for
Inplant printing. Calling out an order with this status re-orders the
previously called out PO.
Partially Called Out – these are PO revisions that have been partially
ordered and still have remaining SKU lines/quantities available for
ordering.
Submitted – these POs have been submitted successfully for
processing by Avery Dennison. Calling out an order with this status
re-orders the previously called out PO.
Calling Out a Purchase Order
Page 12 What’s New for Release 65
NOTE: You cannot call out MANUAL orders with a status of
Downloaded or Submitted. If you select a manual order, the below error
message appears when you click Create Order:
Also, you cannot callout multiple orders containing the same PO
revision. If you do, the below error message appears when you click
Create Order:
3 Click Create Order to proceed.
Depending upon your implementation, you are either redirected to the Item
Assignment page or the Edit Order page.
NOTE: With this release there are no changes to the Item Assignment
functionality.
Changes to the Edit Order Page (Callout Orders)
What’s New for Release 65 Page 13
Changes to the Edit Order Page (Callout Orders)
1 You can hover your cursor over the ? in the Quantity to Order table to view
details for each SKU line by Requested Quantity, Overage, Overrun, and
Multiplier.
Changes to the Edit Order Page (Callout Orders)
Page 14 What’s New for Release 65
Selecting a Fulfillment Type
You can choose a single fulfillment type for an entire order or you can select
multiple types for individual items.
To select a single Fulfillment type for the entire order:
1 Select Service Bureau or Inplant from the Fulfillment type drop down list
located in the header:
2 If you selected Inplant, the screen refreshes to display an Inplant Location
link.
3 Click the link. A drop down list appears if there are multiple locations.
4 Select a location from the list.
NOTE: If you chose Inplant and your order contains NO items that can be
printed Inplant, an error message similar to the below appears:
Click OK close the pop-up and return to the Ordering screen and correct the
Fulfillment type.
Changes to the Edit Order Page (Callout Orders)
What’s New for Release 65 Page 15
If you have multiple items you can select multiple Fulfillment types for your
order:
1 Click the tab for the item for which you want to select a location.
2 Select Service Bureau or Inplant from the Fulfillment type drop down list.
3 If you selected Inplant, the screen refreshes to display an Inplant Location
link in the header.
4 Click the link. A drop down list appears if there are multiple locations.
5 Select a location from the list.
NOTE: If there is only one valid fulfillment type for an item, the correct
option is pre-populated and the drop down is disabled.
If you have the same item in multiple POs, a pop-up appears asking if you
want to apply the fulfillment type to the item in all POs:
Select Yes or No. You are returned to the Edit Order page.
Changes to the Edit Order Page (Callout Orders)
Page 16 What’s New for Release 65
Removing SKUs
There are two ways you can remove a SKU from your order.
1 You can:
a. Change the Quantity to Order for a SKU line to 0.
--or--
b. Check the box next to the item and click the Remove SKU button.
For both methods, the screen refreshes, displaying a strikeout line
through the SKU:
2 If you do not want to see the removed SKUs on the screen, check Hide
Removed SKUs. The screen refreshes and the removed SKUs are no longer
displayed:
Changes to the Edit Order Page (Callout Orders)
What’s New for Release 65 Page 17
If you removed a SKU in error and want to add it back to your order, there are
two ways you can return a SKU to your order.
NOTE: If you checked the Hide Removed SKUs box, uncheck that box in order
see the deleted SKU(s).
1 You can:
a. Change the Quantity to Order for the removed SKU line to a value other
than 0.
--or--
b. Check the box next to the removed SKU and click Reset:
For both methods, the screen refreshes and the SKU is returned to the
order:
Changes to the Edit Order Page (Callout Orders)
Page 18 What’s New for Release 65
Changing the Quantity to Order
There are multiple ways to change quantities in a Purchase Order. You can:
Change the quantities or apply an overage for the entire order.
Change the quantities or apply an overage by PO Number or Item Category.
Change the quantities or apply an overage by SKU line.
Change an individual quantity.
Hover your cursor over the ? in the Quantity to Order table to view details for
each SKU line by Requested Quantity, Overage, Overrun, and Multiplier.
NOTE: To DECREASE the quantity by a value, enter a dash (–) before the
number. You can only do this if you are using the Quantity option. It does not
work for an Overage increase. Example: Entering -5 decreases the Quantity to
Order by 5 or 5%, depending upon what is selected.
Changes to the Edit Order Page (Callout Orders)
What’s New for Release 65 Page 19
To change the quantities for an entire order use the fields in the header:
1 From the drop down, select Quantity to increase the amount to be
ordered or select Overage to apply a Wastage percentage.
2 Keep Order as the value in the second field.
3 Enter the value by which you want to increase the quantities.
4 Click Apply to adjust the quantities.
To change the quantities for PO(s) by using the fields in the header:
1 From the drop down, select Quantity to increase the amount to be
ordered or select Overage to apply a Wastage percentage.
2 Select PO Number from the drop down list in the second field.
The screen refreshes with a new field:
3 Check the PO(s) for which you want to change the quantities.
Changes to the Edit Order Page (Callout Orders)
Page 20 What’s New for Release 65
4 Enter a number into the free text box in the header line and leave the %
in the drop down menu.
5 Click Apply to adjust the quantities.
To change the quantities for an Item Category by using the fields in the
header:
1 From the drop down, select Quantity to increase the amount to be
ordered or select Overage to apply a Wastage percentage.
2 Select Item Category from the drop down list in the second field.
The screen refreshes with a new field:
3 Check the category(ies) for which you want to change the quantities.
4 Enter a number into the free text box in the header line and leave the %
in the drop down menu.
5 Click Apply to adjust the quantities.
Changes to the Edit Order Page (Callout Orders)
What’s New for Release 65 Page 21
To change the quantities for SKU lines in the order detail:
1 Check the individual SKU lines for the items you want to increase or
check the box in the header to select all items.
2 Select Quantity to increase the amount to be ordered or select Overage to
apply a Wastage percentage.
3 Enter a number into the free text box in the header line and leave the %
in the drop down menu.
4 Click Apply to update the table with your changes or Reset to clear your
changes.
To change a single quantity for a SKU in the order detail:
1 Enter a number into the editable field next to the PO Quantity field.
Changes to the Edit Order Page (Callout Orders)
Page 22 What’s New for Release 65
Adding POs to Your Order
The Add POs functionality has not changed.
You can select orders with the following statuses to add to an order:
Available For Call Out – these are PO revisions that are available for
ordering that have not been partially ordered nor has the ordering
process been started but not submitted.
Downloaded – these POs have been downloaded successfully for Inplant
printing. Calling out an order with this status re-orders the previously
called out PO.
Partially Called Out – these are PO revisions that have been partially
ordered and still have remaining SKU lines/quantities available for
ordering.
Submitted – these POs have been submitted successfully for processing
by Avery Dennison. Calling out an order with this status re-orders the
previously called out PO.
NOTE: You must select a Fulfillment Type for the newly added PO.
For orders containing Service Bureau items, you are directed to the
Shipping & Billing Page.
For Inplant only orders, you are directed to the Order Preview Page.
Ordering Catalog Items
What’s New for Release 65 Page 23
Ordering Catalog Items
The catalog search function has not changed.
1 When you make a selection from the catalog, the result(s) appear in the table.
2 Select items from the table by checking the selection box(es).
3 Click Create Order to proceed.
You are redirected to the Edit Order page.
Changes to the Edit Order Page (Catalog Orders)
Page 24 What’s New for Release 65
Changes to the Edit Order Page (Catalog Orders)
1 You can hover your cursor over the ? in the Quantity to Order table to view
details for each SKU line by Requested Quantity, Overage, Overrun, and
Multiplier.
Changes to the Edit Order Page (Catalog Orders)
What’s New for Release 65 Page 25
Selecting a Fulfillment Type
You can choose a single fulfillment type for the entire order or you can select
multiple types for items.
To select a single Fulfillment type for the entire order:
1 Select Service Bureau or Inplant from the Fulfillment type drop down list
located in the header:
2 If you selected Inplant, the screen refreshes to display an Inplant Location
link.
3 Click the link. A drop down list appears if there are multiple locations.
4 Select a location from the list.
NOTE: If you chose Inplant and your order contains NO items that can be
printed Inplant, an error message similar to the below appears:
Click OK close the pop-up and return to the Ordering screen and correct the
Fulfillment type.
Changes to the Edit Order Page (Catalog Orders)
Page 26 What’s New for Release 65
To select multiple Fulfillment types for your order:
1 Select Service Bureau or Inplant from the Fulfillment type drop down list
located in order details.
2 Click on EACH item tab to select a type.
NOTE: If the selection is grayed out, you CANNOT change the Fulfillment
type for this category/item. If you try to change it at the header level, you
will receive an error message as described above.
Changes to the Edit Order Page (Catalog Orders)
What’s New for Release 65 Page 27
Removing SKUs
There are two ways you can remove a SKU from your order.
1 You can:
a. Change the Quantity to Order for a SKU line to 0.
--or--
b. Check the box next to the item and click the Remove SKU button.
For both methods, the screen refreshes, displaying a strikeout line
through the SKU:
2 If you do not want to see the removed SKUs on the screen, check Hide
Removed SKUs. The screen refreshes and the removed SKUs are no longer
displayed:
NOTE: If you removed the only SKU line in a tab AND Hide Removed
SKUs is checked, the entire tab is removed from the Order screen.
Changes to the Edit Order Page (Catalog Orders)
Page 28 What’s New for Release 65
If you removed a SKU in error and want to add it back to your order, there
are two ways you can return a SKU to your order.
NOTE: If you checked the Hide Removed SKUs box, uncheck that box in
order see the deleted SKU(s).
1 You can:
a. Change the Quantity to Order for the removed SKU line to a value other
than 0.
--or--
b. Check the box next to the removed SKU and click Reset:
For both methods, the screen refreshes and the SKU is returned to the
order:
Changes to the Edit Order Page (Catalog Orders)
What’s New for Release 65 Page 29
Changing the Quantity to Order
There are multiple ways to change quantities for a Catalog order. You can:
Change the quantities or apply an overage for the entire order.
Change the quantities or apply an overage by PO Number or Item
Category.
Change the quantities or apply an overage by SKU line.
Change an individual quantity.
Hover your cursor over the ? in the Quantity to Order table to view details
for each SKU line by Requested Quantity, Overage, Overrun, and Multiplier.
NOTE: To DECREASE the quantity by a value, enter a dash (–) before the
number. You can only do this if you are using the Quantity option. It does
not work for an Overage increase. Example: Entering -5 decreases the
Quantity to Order by 5 or 5%, depending upon what is selected.
To change the quantities for an entire order use the fields in the header.
1 From the drop down, select Quantity to increase the amount to be
ordered or select Overage to apply a Wastage percentage.
2 Keep Order as the value in the second field.
3 Enter the value by which you want to increase the quantities.
4 Click Apply to adjust the quantities.
Changes to the Edit Order Page (Catalog Orders)
Page 30 What’s New for Release 65
To change the quantities for a single PO by using the fields in the header:
1 From the drop down, select Quantity to increase the amount to be
ordered or select Overage to apply a Wastage percentage.
2 Select PO Number from the drop down list in the second field.
The screen refreshes with a new field:
NOTE: If you have not entered your PO Number, <Blank> is displayed.
3 Check the PO for which you want to change the quantities.
4 Enter a number into the free text box in the header line and leave the %
in the drop down menu.
5 Click Apply to adjust the quantities.
Changes to the Edit Order Page (Catalog Orders)
What’s New for Release 65 Page 31
To change the quantities for an Item Category by using the fields in the
header:
1 From the drop down, select Quantity to increase the amount to be
ordered or select Overage to apply a Wastage percentage.
2 Select Item Category from the drop down list in the second field.
The screen refreshes with a new field:
3 Check the category for which you want to change the quantities.
4 Enter a number into the free text box in the header line and leave the %
in the drop down menu.
5 Click Apply to adjust the quantities.
Changes to the Edit Order Page (Catalog Orders)
Page 32 What’s New for Release 65
To change the quantities for SKU lines in the order detail:
1 Check the individual SKU lines for the items you want to increase or
check the box in the header to select all items.
2 Select Quantity to increase the amount to be ordered or select Overage
to apply a Wastage percentage.
3 Enter a number into the free text box in the header line and leave the %
in the drop down menu.
4 Click Apply to update the table with your changes or Reset to clear your
changes.
To change a single quantity for a SKU in the order detail:
1 Enter a number into the editable field next to the PO Quantity field.
The Add Items functionality has not changed.
Once all data has been entered and/or verified, click Next to proceed.
For orders containing Service Bureau items, you are directed to the Shipping &
Billing Page.
For Inplant only orders, you are directed to the Order Preview page.
Completing the Shipping and Billing Page
What’s New for Release 65 Page 33
Completing the Shipping and Billing Page
You are directed here from the Edit Order page if your order contains Service
Bureau items.
Default Shipping and Billing Addresses
There has been a change to the default Shipping and Billing addresses.
For Callout orders only:
If you, an Agent, are calling out an order for a vendor, the default Shipping
address that appears on this page is the address for the Vendor. It is NOT your
default Shipping address. The default Billing address is determined by your
organizational setup.
For all orders:
The Bill To/Ship To address selection is limited within the organization. For
example, if an order has to bill to Vendor A and ship to Vendor B, the ship to
address of Vendor B MUST be set up under the account of Vendor A, or vice
versa.
See your user guide for directions on adding, editing and/or selecting Bill To and
Ship to addresses.
Completing the Shipping and Billing Page
Page 34 What’s New for Release 65
Collector Name
You can now add a Collector Name if you choose Self Collected as your
Shipping Method.
1 Depending upon the fulfillment center(s) available for the PO and items in
the order, you are taken to either the Order Level or Item Level tab:
Order Level –
Item Level –
2 If the information is the same for all items/POs in the order, complete it as
required at the Order Level. If it is different for some items/POs in the
order, then complete as required at the Item Level.
a Enter a reference number into the Customer Reference field. The
customer reference number can be anything that you choose; it is to help
you identify your order.
b Select a Shipping Method from the drop down menu.
Completing the Shipping and Billing Page
What’s New for Release 65 Page 35
c The Collector Name field appears if you select Self Collected as your
Shipping Method:
Enter a name in the Collector Name free text box. (Mandatory if
enabled.)
d Select a Billing Option from the drop down menu.
NOTE: If you select Bill my freight account as your Billing Option, the
Account # and Shipping Carrier fields are enabled.
e Enter a value in the Account # free text box. (Mandatory if enabled.)
f Select an option from the Shipping Carrier drop down menu.
(Mandatory if enabled.)
g Enter any special shipping instructions in the Shipping Instructions
field.
3 Click Next at the bottom of the page.
You are directed to the Order Preview page.
Submitting an Order
Page 36 What’s New for Release 65
Submitting an Order
If your order contains Inplant items only, you are directed here from the
Edit Order page. If your order contains Service Bureau items, you are
directed here from the Shipping and Billing page.
On this page, you can review your order before submitting it.
1 Once you have confirmed that all the address and line item information is
correct, click Submit Order.
You are directed to the Order Confirmation page.
Submitting an Order
What’s New for Release 65 Page 37
Order Confirmation
This page confirms that your order has been sent to Avery Dennison for
processing.
The Master Web Order Number can be used to track the entire order. Use
the PO Web Order # to track a specific PO within an order.
1 Start a new order by clicking the Start New Order link at the top right of the
page, or by clicking the Orders tab.
2 To email or print a copy of the confirmation, click the Email or Print link.
3 Depending upon your configuration, you may have the option to ReOrder
PO, Copy Original Order, and/or Copy Order.
Copying a Submitted Order
Page 38 What’s New for Release 65
Copying a Submitted Order
If enabled, you can copy a submitted order with changes.
1 Perform a Purchase Order (PO) search as described to locate the order you
want to copy.
2 Tick next to the Submitted order page.
NOTE: You cannot copy a MANUAL order with a status of Submitted. If you
select a manual order, the below error message appears when you click
Create Order:
3 Click Create Order. This performs a Copy Original Order operation.
Depending upon your implementation, you are either redirected to the Item
Assignment page or the Edit Order page.
NOTE: You can also copy a Submitted order by clicking ReOrder PO, Copy
Original Order or Copy Order from the Order Confirmation page, if
implemented.
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