What is Business Continuity Management?
“A holistic management process that
identifies potential impacts that threaten an
organisation and provides a framework for
building resilience with the capability for an
effective response that safeguards the interests
of its key stakeholders, reputation, brand and
value creating activities”
Business Continuity Institute 2002
The Official Version:
Business Continuity is the bridge between a disruption affecting service delivery and
restoration to normal working
Disruptio
n Recovery
Business Continuity Planning
In simpler terms……
My Version:
And it is…..
• A Flexible Framework to help you continue operating in the event of a disruption
• Measure of how quickly you will be able to recover from a disruption
Why is Business Continuity Management important?
• Key element of the Civil Contingencies Act 2004
“Category 1 responders should maintain plans to ensure that they can continue to perform their functions so far as
is reasonably practicable”
Plans should be maintained to ensure we can:
- Continue to exercise our emergency response arrangements
- Continue to perform our ordinary functions
Why is Business Continuity Management important cont….
• Good Management Practice
• Stakeholder expectation that you will continue to deliver your services whatever you are faced with!
• Gives you confidence that you will continue to deliver your services if and when a disruption occurs
The strategy in Rotherham
Step 1. Business Continuity Management – An
initial Assessment
Is to be completed by individual sections led by the M3 Manager. This will help you:
-Identify Risks and Hazards that may be faced
-Help you Understand your Business (Business Impact Analysis)
The Initial Assessment includes:
The risk Analysis Table
Risks eg loss of staff, utilities, premises, supply chain failure, loss of incomeLikelihood of OccurrenceImpact or ConsequenceRisk RatingStrategy to Adopt eg ensure suppliers have BC plans Any action to be taken in advance eg Staff training
The Initial Assessment Includes:
Business Impact Analysis
Function
Location
Justification for reinstatement
Acceptable level of service delivery during the disruption
Current Staffing level
Minimum office / equipment requirements during the disruption
Key Roles / Alternative working arrangements
The Initial Assessment Includes:
Business Impact Analysis Cont:
Specific IT requirements eg Swift
Time Scale for reinstatement of service eg within 24 hours, 3 days, 30 days etc
Internal and External dependencies
Alternatives and how effective they would be
Cost implications
Impact of non reinstatement.
The Initial Assessment:
Information from the initial assessments informs the Directors Business Continuity Plan.
The strategy in Rotherham cont…
Step 2. Department Business Continuity Plan is produced
• All involved are working from the same document
• Pre planned model that is easily transferable to a variety of situations• Avoids the headless chicken scenario
Department Business Continuity Plan
Director establishes Business Continuity Group and call out arrangements
Critical / essential Services are identified
Support from less critical services is identified (no of staff available)
Priority fuel users and those to receive flu vaccinations are identified
During an incident all decisions made by the Department Business Continuity group are logged.
The strategy in Rotherham cont…
Step 3. Maintain and Exercise
Plans should be
reviewed, maintained,
tested by exercise
and audited
The strategy in Rotherham cont…
Step 4. A Business Continuity Culture
A business continuity culture
should be embedded
throughout the Department
through normal day to day
activities (Team Meetings
etc)
Any Questions
?
Reference
Initial Assessment and Business Continuity plan templates available from RMBC Intranet and RGFL.
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