Wellness Coaching
Inspire HealthA total wellness solution to help your employees get—and stay—healthy
Leading a healthy lifestyle is often easier said than done. Overcoming unhealthy habits and
choices frequently requires expert-level help and support. The consequences of leading
an unhealthy lifestyle are clear—poor health and quality of life, higher healthcare costs and
decreased productivity.
Our Wellness Coaching Program offers an engaging and supportive approach to modifying
unhealthy behaviors, and helping employees get—and stay—healthy. Our coaches work closely
with each individual employee to design a personalized plan that addresses their specific needs,
resulting in improved health outcomes, lower costs and a much healthier workforce.
Maximize your benefits investment!
Extraordinary—that’s how our customers describe our Wellness Coaching Program.
We combine our highly personalized, one-on-one
expert coaching methodology with the analysis of
key healthcare data, gathering information from
as many sources as possible to get a complete,
holistic view of each employee’s health and
risk factors. This insight enables us to develop
customized plans that motivate employees to
take action, employing innovative engagement
strategies to keep them motivated and focused
on meeting their health goals.
In addition, our Wellness Coaching Program and
associated add-on features fully integrate with our
Health Advocacy service and other complementary
solutions. This means that employees and their
eligible family members always have ready access
to a Personal Health Advocate to navigate a full
range of healthcare and insurance-related issues.
Healthier employees = healthier bottom line
Coaching methodologyAt Health Advocate, we view Wellness Coaching as an
empowering approach to helping people make lasting
lifestyle changes. Our certified coaches help employees
set small, achievable goals, providing encouragement
and accountability along the way.
With access to employee Health Risk Assessment
(HRA), and optional biometric screening data and health
informatics, our Wellness Coaches employ a diverse
array of evidence-based assessment, psychological,
and behavior change tools to empower employees to
take action, connect with their personal motivators,
and make permanent, healthy behavior changes.
About our coachesAll of our skilled Wellness Coaches must have a
Bachelor’s degree in a health-related field and complete
a 4-month training period with a senior coach. They
must also be certified in tobacco cessation counseling
by the American Lung Association, and hold at least one
additional certification in a relevant specialty (such as
exercise physiology, nutrition or health education).
Optional Campaigns and Competitions.
Employers can also choose to offer their employees
promotions and competitions, such as our “Commit
to Quit Tobacco” seasonal campaign and fun,
motivational wellness competitions. Individual and
team progress for these popular programs is tracked
on the secure Wellness website.
Standard Wellness Points Program. Our Standard
Wellness Points Program, tracked through the
member website, allows employees to earn points
and rewards for participating in healthy activities.
MedChoice Support™. This comparative, interactive
tool guides employees step-by-step through
key decisions about medical tests, treatments,
procedures and medications.
Turnkey Communications. We offer a robust
selection of communications to support program
launch, as well as a variety of ongoing educational
and promotional materials to maximize utilization.
Wellness Program Consultant. Depending on
group size, your Wellness Program Consultant will
meet with you regularly to review your program and
offer strategic recommendations for success.
Powerful Reporting Package. Our Wellness
Coaching Program comes with a comprehensive
reporting package, including access to aggregate
coaching and HRA activity.
Seamless Integration. The program seamlessly
integrates with our Health Advocacy service and all
other Health Advocate programs.
Discount Programs. Employees can also take
advantage of special offers such as discounted
gym memberships.
The total Wellness solution
The complete Wellness Coaching package includes the following features:
Wellness Coaching. Employees have unlimited
access to a highly trained personal Wellness Coach by
telephone, email or instant messaging, who provides
ongoing, one-on-one support to help them make
healthy lifestyle changes and reach their health goals.
Our coaches are trained to address a wide range
of issues including weight loss, tobacco cessation,
fitness, nutrition, stress management and heart health.
They can also support employees who have chronic
medical conditions such as diabetes or asthma.
Employee Engagement. Actively engaging
participants in the program—and their health—is
essential to ensuring positive results. We offer a range
of ongoing, personalized approaches—targeted
communications, health and wellness newsletters,
fun, interactive activities and optional campaigns and
competitions—all designed to promote and sustain
maximum member engagement.
Health Risk Assessment (HRA). Our confidential,
online questionnaire and personalized report help
employees identify their health risks, based on their
lifestyle factors and other key measures, and guide
them in making improvements. Employees receive an
immediate online report, and can continually update
their HRA to track their progress as results improve.
Secure Wellness Website. Employees have
unlimited access to a special member website, where
they can take their HRA, access a variety of wellness
communications and tools to track their progress,
and participate in self-guided programs on weight
management, tobacco cessation, fitness and more.
My Wellness coach keeps me on top of things and is always there when I need her. I’m doing great with my goals.
Biometric Screenings. The onsite Biometric
Screening Program is available nationwide to
organizations of all sizes, including those with
multiple locations. Our team of licensed, trained
screeners and health educators will visit the
worksite to administer key biometric screenings
to your employees. Screening results are available
immediately, and participants may also meet with
an onsite health educator to discuss their results.
All screening equipment and support materials
are provided.
Outbound Calling Program. Our Wellness Coaches
will make outbound calls to participants identified
as high risk (based on HRA and/or screening data),
to increase coaching engagement, support them
in changing unhealthy lifestyle behaviors, and help
them develop a personal action plan.
Health Informatics. Our health informatics
capabilities set us apart. We gather and analyze
medical, pharmacy and other claims utilization data
to identify employee health risk factors, so we can
create targeted outreach programs as part of an
integrated Wellness plan.
Add-on featuresValue-based Incentive Management Program.
Our comprehensive incentive management
program offers key services including eligibility
file generation, incentive tracking and analysis
and data feed management (HRA and biometric
screenings), as well as an aggregate reporting
package that features year-to-year comparisons.
Onsite Wellness Coaching. A highly effective
method to launch the telephonic Wellness
Coaching Program, organizations can choose
to offer a predetermined number of face-to-face
sessions with a Wellness Coach at the worksite.
Our coaches will assess employees’ health risks
and begin the goal-setting and action-planning
processes. Onsite coaching is particularly effective
for organizations that have limited access to
computers/email, 24/7 work schedules, technical
literacy issues, and other barriers to engagement.
I want to thank you for being an extraordinary coach. Your support, both intellectually and emotionally, has made my journey toward a healthy life not only fulfilling, but really enjoyable!
Key Benefits
Get started today Maximize the value of your benefits
with Health Advocate
If you already offer Health Advocate, we would
be happy to tell you more about implementing
our comprehensive Wellness Coaching Program.
If you do not currently offer our services, we would
welcome the opportunity to introduce you to our
Health Advocacy service and Wellness Coaching
Program, as well as our selection of additional,
complementary solutions.
For employers
• Helps reduce medical costs; saves money
• Helps improve employee health outcomes
• Fully customizable to client and employee needs
• Seamless integration with other Health Advocate
programs, including our Health Advocacy service
• Increases employee satisfaction, retention,
productivity; reduces absenteeism
• Ongoing turnkey communications raise
awareness and maximize participation
For employees
• Personalized, action-oriented approach for
long-lasting change
• Delivers behavior-change programs to encourage
healthy lifestyles
• Helps employees gain insight into their health
risk factors
• Unlimited communication with a Wellness Coach,
supported by robust online tools
• Seamless integration with other Health Advocate
programs, including our Health Advocacy service
• Covers the employee and eligible family members
About Us
Contact us for more information
866.799.2655
Email: [email protected]: HealthAdvocate.com
©2015 Health Advocate HA-B-1407010-1BRO
Health Advocate™, a subsidiary of West
Corporation, is the nation’s leading healthcare
advocacy and assistance company. Health
Advocate serves more than 10,000 clients offering
solutions that save time and lower healthcare
costs. Our award-winning solutions include
EmpoweredHealth, Health Advocacy, Wellness
Coaching, EAP+Work/Life, Chronic Care Solutions,
Cost Containment and Specialized Product
Support among others. We also leverage the power
of data analytics to help our clients and members
get more value out of the healthcare system.
For more information, visit HealthAdvocate.com.
Health Advocate is not affiliated with any insurance or third party provider. Health Advocate complies with all government privacy standards. Health Advocate does not replace health insurance coverage, provide medical care or recommend treatment.
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