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EgyptAir Holding Company
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EgyptAir
Milestones
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Agenda
EgyptAir in brief Egyptair Holding Company module Mission ,vision ,objective and group values Operation ModuleIT platform RenovationSafety StandardsEgyptAir breakthroughProduct & Service EnhancementInflight servicesNetwork ExpansionOperational highlightsFleet GrowthEgyptair express profile and strategy
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EgyptAir in Brief
EgyptAir is the national Flag Carrier of Egypt & dominant leader in the Egyptian market with a strong Brand.
100 % State owned since its establishment in 1932
EgyptAir was the 7th carrier in the world.
EgyptAir was the 1st carrier in the Middle East & Africa.
Is Self finance status without any government subsidy.
Sole designated carrier in about 110 Egyptian BASAs.
Egypt as destination is a strong product ( Tourism, Business, Population 78 M, GDP 5.7%).
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التشغيل عناصر
EgyptAir Holding Company Module
Maintenance &Engineering Company.
Tourism & Duty
Free Company
Cargo Company
In-flight services
Company
Ground Services Company
Medical Services Company
EgyptAir
Holding
company
SupplementaryIndustriesCompany
EgyptAirExpress
Company.
EGYPTAIRAirlines
Company
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Mission, Vision, Objectives & Group Values
Mission
Create value for our customer, employees, owners & stakeholders.
Vision
Deliver competitive customer service with true Egyptian spirit.
Objectives
Customer focusBoth internal/external
ProfitabilityFavorable relation between revenues / costs
Staff professionalismIncrease staff motivation /professionalism
Group Values
Safety comes firstEfficiencyTeamwork
Continues learningServing the Egyptian economy
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EgyptAir Airlines
EgyptAir Express
EgyptAir Cargo
Air Cairo
Legacy airline
Regional airline Leisure airline
Cargo airline
Operation Module
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PricingAmadeusEngine
Reservation(Altea Sell)Nov 4 2006
E-Commerce (Web Site Portal)
&IBE
(Amadeus E-retail)Jan 2007
ProsRevenue
ManagementV. 5.6
Oct. 06
Call CentreFulfilmentJan 2004( phase 1)
Loyalty(Crane)Jul 06
RevenueAccounting(LH SYS)Aug. 07
E-TKTDec 05 2006
Amadeus DCS
Aug 06
On-board and on-ground, modern information technologies are offered
which make flying even more pleasant
The future will characterized by technical innovations and promising projects
The year of 2006 represents a significant technological transformation point
IT Platform Renovations
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Safety Standards
IOSA 2004 Operator
IOSA 2006 Operator
EgyptAir Maintenance Company
obtained the EASA 145.
EgyptAir Training Center obtained the EASA 147 , Type Rating Training Organization (TRTO) in accordance with the EU JAR-FCL1 & all the FFS are approved by the ECAA and French DGAC. The center has become a member of
the ICAO TRAINAIR Program
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EgyptAir Breakthrough
Synovete
EgyptAir since 2002 has been contracting with International Consultancy Agencies:-
Sabre ( 2003) : Implementation of IOCCSabre (2004) : Restructure EgyptAir (Network, Pricing & Revenue
Management, Sales & Distribution.
Sypher (2005) : restructure EgyptAir network under the formulation of Liberalization plan of Egypt
SH&E (2006) : enhance customer service experience program and Marketing activities
Synovete(2006) : Market research
Lufthansa Consulting (2006-2007) : improve cargo company performance.
Lufthansa Consulting (2007) : improve Ground Handling Company performance.
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Product / Service Enhancement
•EgyptAir became one of the best Airline to achieve “on time performance” •Sales through the internet and call centre are growing • EgyptAir Plus frequent flyer program introduced in 2001 and was upgraded using Crane Software by HITT in 2006.• On-line ticket sales introduced• e-ticketing service has been launched completed for the domestic sales offices as well as all the agents and 95% of the network was established in May 2007.• IET is implemented with 30 airline till oct 2007
41% Other A/Ls BSP SALES
59%EgyptAir BSP &
CTO SALES
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In-flight Services
Modern and relaxing cabin interior
State-of-the-art entertainment system (VOD)
Seats are equipped with power ports.
Variety of local and international newspapers and magazines in
numerous languages including hours which is own self issued magazine.
Motivated cabin crew who demonstrate genuine Egyptian hospitality.
Hot Meal on all international routes including the short regional flights.
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CAIRO
AMERICA EUROPE AFRICA MIDDLE EAST FAR EAST
MONTREALNEW YORK
AMSTERDAMATHENSBARCELONABERLINBRUSSELSBUDAPESTCOPENHAGENDUSSELDORFFRANKFURTGENEVAISTANBULKIEVLarnacaLISBONLONDONMADRIDMILANMOSCOWMUNICHOSLOPARISROMESTOCKHOLMVIENNAZURICH
ACCRAADDIS ABABAALGIERASMARABENGHAZICASABLANCAENTEBBEJOHANNESBURGKANOKHARTOUMLAGOSNAIROBITRIPOLITUNIS
EGYPTAIR NETWORK
ABU DHABIALAINALEPPOAMMANBAHRAINBEIRUTDAMASCUSDAMMAMDOHADUBAIJEDDAHKUWAITMUSCATRIYADHSANAASHARJAH
BANGKOKBEIJINGGUANGZHOUKUALA LUMPURMUMBAIOSAKASEOULSINGAPORESYDNEYTOKYO
CODE SHARE Flights
DOMESTIC
ABOUSIMBELAL ARISHALEXANDRIAASSIUT ASWANHURGHADALUXORMATROUHMERSA ALLAMNEW VALLYSHARM ELSHEIKHTABA
Network
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Operational Highlights
11.3010.35
9.509.25
0
2
4
6
8
10
12
2004 2005 2006 2007
255283
303
368
18916214611980
180
280
380
480
580
2004 2005 2006 2007
Dom. Flight Int’l. Flight
+9%+3%
Increased Daily Aircraft Utilization
+9%
+15%+15% +8%+8% +20%+20%
Total EgyptAir weekly departures
Passengers Movement
2
4
6
8
10
12
01/02 02/03 03/04 04/05 05/06 06/07 07/08 08/09 09/10
Pas
seng
ers
in m
illio
ns
01/02 03/04 05/06 06/07 07/08 08/09 01/02 03/04 05/06 06/07 07/08 08/09 09/1009/10
Forecast
10.6
8.7
7.5
6.15.4
4.55.2
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10
20
30
40
50
60
70
80
05/06 06/07 07/08 08/09 09/10 10/11
No.o
f Equ
ipm
ents
Fleet Growth
7066
5650
4337
2000
4000
6000
8000
10000
12000
05/06 06/07 07/08 08/09 09/10 10/11
Flee
t Cap
acity
1216110472
9933
83887619
6777
Intercontinental
5 B777
3 A340
Continental
7 A330
4 A321
13 A320
4 B735
3 B738
6Embrear
Freight
4 A600
Under Delivery
9 B738
Current Fleet
Fleet Growth Capacity Growth
Average fleet age is 8 years
***Studying aquiring new 12 A/C
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EgyptAir Express
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EgyptAir Express profile in brief
schedule domestic & regional airline established in May 2006.
subsidiary of EgyptAir Holding Co.
main base and major operations is in Cairo International Airport with minor bases in both Alexandria (Nozha Airport) and Sharm El-sheikh.
Fleet consists of 6 Embraer ERJ's 170 .
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strategy
Meeting the demand of Domestic market Maintaining competitive pricing structure Serving international markets that need to be served with
smaller aircraft Serving as feeder/de-feeder to Cairo-Hub Delivering value for money Maintaining EgyptAir domestic market share. Adding destinations based upon financial viability and network
contribution. MS Express will serve international markets suitable for regional jets not served by EgyptAir Airlines or mutually agreed
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Thank you
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