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E
Government
Initiatives
in Vietnam
- Group 9
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"The development of e-government
is necessary. Thanks to ICT,Vietnam has saved thousands of
billions VND for nearly 3 years
- Mr. Nguyen Thien Nhan
Deputy Prime Minister and Head of the National Steering Committee on ICT
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Agenda
Overview of E-Govt. in Vietnam
Mobile and Internet Penetration
Vietnam Vs. World
E-Govt. Organizational Structure
Human Resources
Major Portals and Projects
Public E-governance services
Connectivity Score Card
Challenges and Future Road Map
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E-Government in Vietnam
E Govt. is a unique platform inVietnam to improve IT application
and E-Govt. for state bodies in
Vietnam
Aims to provide a comprehensive
and advanced fully integrated eGovt.
Program to cater its citizen needs
National Projects and programsfocus on providing online information
and public services making it more
transparent and providing better
services for people and business
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Vietnam ICT industry has grown speedy in the last 5 years. ITindustry revenue reached $3.7 billion in 2010, which include:
Overview of ICT industry inVietnam
Telecom industry
$3.37 bn Software industry - $ 498 m Digital content industry -$ 180 m
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Mobile Penetration Stats
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Internet Penetration Stats
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Vietnam startedits five year
journey towardse-govt. in Aug
2001
Nov 2003
Govt. opts foropen source
E-transactionswas started in
April 2004
Allocates 20 bn VND 2005 toestablish a e-govt. to streamline
state admin services and to
benefit the citizens
Devoted a total
of VND 6.5trillion todevelop itselectronic
systems in April2005
Time Line of e-
government Initiatives
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Vietnam vs. the WORLD From 126th in 2006 to 90th in 2010
Ranked 6th out of10 in the Southeast Asian countries
70% of the state bodies have their own websites
80% of the administrative agencies have electronic websites
More than 60% of provincial-level state agencies have LANnetwork, over 90% use Internet
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Institutional Mechanisms
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Governmental Organization on ICT
National ICT SteeringPrime Minister
CommitteeChair: Vice PM
Ministry of Information &Communications
Office of NICTSC
Provinces
Other Ministries
Ministerial ITDepartment
Provincial IC Steering
Committee
Provincial ICTDepartment
MinisterialICT
SteeringCommittee
4
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Organization Structure of MIC
Ministry ofInformation &
communication
ConsultativeDepartments
FunctionalBoards Member Units
- Department of Posts
- Department of Telecom
- Department of InformationTechnology
- Department of Science and
Technology
- Department of Planning and
Finance
-Department of Legal Affairs
-- Ministry Office
- Authority of Information
Technology Application (AITA)
- Authority of Information andCommunications Technology
Quality Control (PTQC)
- Authority of Broadcasting and
Electronic Information
-Authority of Press & Publication
- Authority of Foreign Information
Service
- Information Centre
- Vietnam Internet Network
Information Centre (VNNIC)
- Vietnam Computer Emergency
Response Team (VNCERT)
- Centre for Press and International
Communications Cooperation
- Vietnam Institute of Software and
Digital Content Industry
- Information and CommunicationPublic Management School
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ICT relatedStrategies
andprograms
Program onIT humanresource
development
ICT Strategy
and vision
Plan ofTelecom andInternet
Development
Program ofsoftware
industry inVietnam
Vietnams
digitalcontentindustry
Master planon Electronics
PM Decision#43 on 2008
IT Plan
GovernmentDecree #64
on IT use ingovernment
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Human Resources
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ICT Human Resources
Total number of employees: 261,000
Software
Digital Content
Hardware Electronics
Telecom
Hardware Electronics 39%
Telecom 31%
Software
18%
Digital Content 12%
Presently 93 universities, 156 junior
colleges, 187technical secondary schools in
IT Area.
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IT Human Capital Development
Build and incentive regulations for officers in
charge of IT
Training of CIO, IT Officers
Enactment of regulations to enforce public
servants to use IT
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Major Projects, Portals
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E-Custom Project
Initiated in 2002
Pilot project was launched in 2005 for
34 companies
Aimed at utilizing the e-government
to enhance the competitiveness of
the business sector of Vietnam.
Objective of the project : -
Simplify the procedures
speed up the time needed for
shipment of exported and
imported goods
The implementation has been slow
and not well coordinated
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Challenges faced during the project: -
Vision and will of the leadership
Competence and eagerness of businesses in moving to e-custom
The Custom department lacked capable IT experts
Awareness of all involved people, from the custom to businesses
and related organization is still very limited
Vietnam
Customs in
2005
Vietnam
Customs in
2011
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Project 112 A Failure
ObjectiveBuilding up the state administrative managementcomputerization system
Project Organization structure
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Public E-Governance services
Business
registration
Construction
license
registration
Drivers license
registration
CustomsManagement
TaxAdministration
Geographic
Information
Systems
Treasury &
Budget
Management
Internet for
rural project
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Government Portals
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Public Services Statistics
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2010
Connectivity Score Card
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Challenges & Future Roadmap
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Public E-Governance services
Lack of interoperability among government bodies
Absence of a user-centric approach
Digital Divide
Availability of a skilled work-force
Concentration of infra-structure only in metros
Aspects of financial and legal systems still uncertain
Corruption & lack of transparency
Issues
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2020
2015
2010
Integrated government (I-Gov.) Public E-services (inter-agencies)&
Information Systems Fully Integrated
Provide basic public e-services;Basically Integrated Info. System
Effective exploitation of nationaldatabases
Gov. manages and operates viaInternet
(e-mail, website, online conferences,5 db.)
Some online public services(e-form)
Future Road Map
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