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European Data Centre Standards
July 2013
Llandrindod Wells
18th July, 2013
Barry [email protected]
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Capitoline LLP
• Established in the UK in 2005• Data centre design, auditing and
training• Biggest supplier in Europe, Middle East
and Africa of data centre auditing and training
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Data Centre design& audit projects
Com
parethem
ark
et.com
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Data centre design, audit and training partners
European Space Agency
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Limiting factors in data centre operation
• Heat dissipation within a server rack– 1.7 kW average in 2003, now looking for 25 kW+
• Power – supply to the rack– Power supply to the whole data centre
• Communications links• Floor space available• Availability of qualified staff• Site location
– Security, size, accessibility
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Failure mechanismsFailure mode Sites
Power failures 42
Fire 14Storm, flood &other environmental issues
11
Malicious attack, DDoS or theft
12
HVAC 4
Major IT problem 28
Other 21
Source: Capitoline from published sources 2008-2013
This material is copyright of Capitoline LLP. If you quote from it please acknowledge the source
Other16%
Power32%
Fire11%Enviromental
8%
HVAC3%
IT21%
Attack9%
Data centre failures 2009-2012
Five data centres destroyed by fire or flood
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General purpose data centre standards• TIA 942 TELECOMMUNICATIONS INFRASTRUCTURE
STANDARD FOR DATA CENTERS • ASHRAE 2011 Thermal Guidelines for Data Processing
environments– Expanded Data Center Classes and Usage Guidance
• EN 50600: Data centre facilities and infrastructures (2013)• BICSI 002: Data Center design and implementation best practice • The UpTime Institute: Tier standard topology
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ETSI standards are most appropriate for telecom data centres
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UK Standards
• Joint service publication JSP 440, The Defence manual of Security
• DEFCON 659 Security measures• HMG security Policy framework• Government secure network standard• National Infrastructure Security Standard• CPNI Data centre standard
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Relationship of the CENELEC standards
EN 50346 Information technology – Cabling installation – Testing installed cabling
EN 50310 Application of equipotential bonding and earthing in buildings with IT equipment
EN 50173-3 Information technology – Generic Cabling – Industrial premises
EN 50173-4 Information technology – Generic Cabling – Homes
EN 50173-5 Information technology – Generic Cabling – Data centres
EN 50173-2 Information technology – Generic Cabling – Office premises
EN 50174-1 Information technology –Cabling installation – Specification and QA
EN 50174-2 Information technology –Cabling installation – Internal cabling
Relationship of CENELEC standards
EN 50600 Information technology -Data centre facilities and infrastructures
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Policies, Procedures. Documentation, ISO 9000, ISO 27000
EN 50600 approach
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EN 50600 layout
Capitoline is a contributing member of the Standard body
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Wider perspective• EU Directives• CENELEC, IEC, ISO and CISPR standards• Building Regulations• Planning permission• Legislation
– Disability– Health & safety– Electricity
• National Standards
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Minimising energy consumption and the green agenda
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‘Green’ metrics applicable to data centres• The Green Grid• Environmental Protection Agency, EPA• US Department of Energy, DoE• Silicon Valley Leadership Group• Mckinsey• The UpTime Institute• Leader Environmental Design, LEED• Transaction Processing Performance Council, TPPC• Green Data Centre Alliance• BREEAM• European Union Code of Conduct• Green IT Promotion Council• British Computer Society FVER
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Data centre metricsDCiE Data Centre infrastructure Efficiency
DCiE = IT equipment PowerTotal facilities Power
Power Usage Effectiveness, PUE = 1DCiE
Advantages – SimpleDisadvantages – the servers, though taking most of the energy, may not actually be doing any useful work
Green
Agenda
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A new data centre using standard technology – but everything done correctly- should achieve a PUE of at least 1.6
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Data centres would be the world’s 5th biggest economy by power consumption
How dirty is your data? Greenpeace 2011
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General Principles of the Code of ConductA.1. Data centres are designed so as to minimise energy consumption whilst not impacting business performance.
A.2. Data centre equipment is designed to allow the optimisation of energy efficiency while meeting the operational or service targets anticipated.
A.3. Data centres are designed to allow regular and periodic energy monitoring.
A.4. Energy consumption of data centres is monitored
A.5. Data centres and their equipment are designed, specified and procured on the basis of minimising the TCO.
A.6. When the Energy Star programme has set specification for servers and other IT equipment, these specifications must be followed by Participants when procuring equipment.
A.7. Data centres should preferably use free cooling technologies (no compressor required), where technically and economically feasible.
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Best practice format -20131 to 5 rating
Category DescriptionEntire Data Centre Expected to be applied to all existing IT, Mechanical and Electrical
equipment within the data centre
New Software Expected during any new software install or upgradeNew IT Equipment Expected for new or replacement IT equipmentNew build or retrofit Expected for any data centre built or undergoing a significant refit of the
M&E equipment from 2010 onwards
Optional practices Practices without a background colour are optional for participants
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EU Code of Conduct on Data Centres – Best Practice 2013
Area Description
Physical
building
The building including security, location and maintenance.
Mechanical
and electrical
plant
The selection, installation, configuration, maintenance and management of the mechanical and electrical plant.
Data floor The installation, configuration, maintenance and management of the main data floor where IT equipment is installed. This includes the floor (raised in some cases), positioning of CRAC units and PDUs, basic layout of cabling systems (under floor or overhead).
Racks The installation, configuration, maintenance and management of the racks into which rack mount IT equipment is installed.
IT equipment The selection, installation, configuration, maintenance and management of the physical IT equipment.
Operating
System /
Virtualisation
The selection, installation, configuration, maintenance and management of the Operating System and virtualisation (both client and hypervisor) software installed on the IT equipment. This includes monitoring clients, hardware management agents etc.
Software The selection, installation, configuration, maintenance and management of the application software installed on the IT equipment.
Business
practices
The determination and communication of the business requirements for the data centre including the importance of systems, reliability availability and maintainability specifications and data management processes.
Areas of ResponsibilityOperators’ areas of responsibility are defined as;Code of Conduct
EU Data Centre
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Operator Colo provider Colo
customer
MSP in Colo MSP
Physical building Implement Implement Endorse Endorse Implement
Mechanical &
electrical plant
Implement Implement Endorse Endorse Implement
Data floor and air
flow
Implement Implement & Endorse
Implement & Endorse
Implement Implement
Racks and rack air
flow
Implement Implement & Endorse
Implement & Endorse
Implement Implement
IT equipment Implement Endorse Implement Implement Implement
Operating System
& Virtualisation
Implement Endorse Implement Implement Implement
Software Implement Endorse Implement Implement & Endorse
Implement & Endorse
Business practices Implement Endorse Implement Endorse Endorse
Implement or EndorseEach operator should determine which of the practices apply to them based on their areas of responsibility. The table below provides an overview for common types of Participant;
MSP=Managed Service Provider
Code of Conduct
EU Data Centre
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Example from EU CoC requirements
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Conclusion• Design your data centre to the best standards• Audit it to make sure it meets requirements and
standards• EU Procurement Directive requires recognition of
CENELEC, CEN & ETSI standards when spending public money
• Aim towards EU CoC for best energy management
No. Name Description Value
4.3.1 Audit existingphysical andservice estate
Audit the existing physical and logical estate to establish what equipment is in place and what service(s) it delivers.
4
Extract from EU CoC Best Practice
Requirements
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Thank You - diolch i chi
Barry Elliott
0800 0148014
www.Capitoline.org
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